Refund Policy

Last updated: January 15, 2025

        Our commitment: We aim to provide high-quality services and your satisfaction. If you are not satisfied with your purchase, this policy explains the main refund rules and how to request a refund.
    

1. Cooling-off period

For most purchases, you may request a full refund within a 14-day cooling-off period from the purchase date (or when access is activated, if later).

Important: Refund eligibility may depend on how much of the content or service you have used.

2. When refunds may not apply

Fully completed courses or fully consumed services
Downloaded digital materials, where applicable
Purchases clearly marked as “non-refundable” at checkout
Requests that violate our Terms & Conditions

3. How to request a refund

Contact us at [email protected] with your order/transaction details
We review your request within 3–5 business days

4. Processing time

If approved, refunds are typically processed within 7–10 business days. The time it takes for funds to appear depends on your bank/payment provider.

5. Contact

BizLaunch Pro Support

Refund requests: [email protected]

Phone: +1 (416) 555-0123

Address: 1 King St W, Toronto, ON M5H 1A1, Canada

Hours: Mon–Fri, 09:00–18:00

If you have questions about refunds, please contact us.